Your Privacy Matters to Us
At Oolok.com, we believe that protecting your personal information is as important as shielding your eyes from harsh sunlight or ensuring your swimwear fits just right. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the measures we take to keep it secure. By visiting our website, browsing our collections of sunglasses and swimwear, or making a purchase, you agree to the practices described in this document. We encourage you to read it thoroughly so you can make informed decisions about your privacy.
Information We Collect from You
When you register an account, place an order, or subscribe to our updates, we collect information that allows us to serve you effectively. This includes your name, email address, phone number, shipping and billing addresses, and payment card details. As you explore our curated selection of aviator sunglasses, retro round frames, high-cut swimsuits, and mesh-panel bikinis, we also gather data about your browsing behavior. This may include the pages you view, the items you add to your wishlist, the time you spend comparing lens colors, and the device you use to access our site. We collect this information through cookies, pixel tags, and similar technologies that help us understand how visitors interact with Oolok.com.
How We Use Your Personal Data
The information we gather serves multiple purposes that benefit your shopping experience. We use it to process and confirm your orders, arrange delivery of your sunglasses or swimwear, and communicate with you about shipping status. Your contact details enable us to respond when you reach out with questions about frame measurements, fabric care, or sizing guidance. With your explicit consent, we may also send you promotional communications about new arrivals, exclusive collaborations, seasonal sales, and styling tips. You retain full control over these marketing messages and can withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that even if you opt out of marketing, we will continue to send transactional messages related to your purchases.
Sharing Your Information with Others
We do not trade or sell your personal data to third parties for their independent marketing activities. We do, however, engage trusted service providers who perform essential functions on our behalf. These partners include payment gateways that securely process your transactions, logistics companies that transport your orders across borders, and analytics firms that help us improve our website performance. Each of these partners is contractually obligated to handle your data confidentially and to use it solely for the purpose we specify. We may also disclose your information when legally compelled to do so, such as in response to a court order or regulatory inquiry, or when necessary to protect the rights, property, or safety of Oolok.com, our customers, or the public.
Safeguarding Your Data
We implement technical and organizational measures designed to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. Sensitive data such as payment details are encrypted during transmission using secure protocols. Access to your information within our company is restricted to employees and contractors who need it to perform their duties. While we continuously work to strengthen our security posture, no internet-based system can be completely impervious to risk. We encourage you to protect your account by choosing a strong, unique password and by logging out after each session, especially when using shared or public devices.
Cookies and Tracking Technologies
Our website employs cookies and similar tools to enhance functionality and personalize your experience. These technologies remember your preferences, maintain items in your shopping cart between visits, and help us analyze traffic patterns. For instance, we may learn that customers who view polarized lenses often proceed to explore UV protection ratings, allowing us to present relevant information more prominently. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit your ability to use some features of Oolok.com.
Your Rights Regarding Your Data
Depending on your location, you may have rights that allow you to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing activities or to request a copy of your data in a portable format. To exercise any of these rights, send a request to support@oolok.com and we will respond in accordance with applicable legal requirements. We may ask you to verify your identity before fulfilling your request to prevent unauthorized access to your account.
Retention of Your Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. This means we may keep certain information for a period after you close your account or cease using our services. Once the retention period expires, we securely delete or anonymize your data so that it can no longer be associated with you.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will post the updated version on this page with a revised effective date. We may also notify you through email or a prominent notice on our website. Your continued use of Oolok.com after any modifications indicates your acceptance of the updated terms.
Governing Law
This Privacy Policy and any matters relating to it shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.